Spinaleze Pillows for Spinal Support
Designed & Engineered For Your Spine

Free Shipping in Australia

1300 886 345
Which Spinaleze™ pillow is right for me?

This is a very important question. As we are unable to accept returns of used pillows (for obvious health and safety reasons) you need to choose carefully.

Differences in human shoulder widths and sleeping positions means we have three different designs based on your height and sleeping style:

Q1. Do you sleep 90% or more of the time on your back? If yes, then the Low Profile Pillow is probably right for you. It is only 10cm high at the front where you rest your head.

Q2. Do you mostly sleep on your side? Then Medium or High Profile Pillow is probably right for you. The correct pillow depends largely on your shoulder width, which is generally influenced by your height.

a) Are you 1.8m (6 feet) or under and of average build? If yes, then the Medium Profile Pillow is probably right for you. This is the pillow that suits most people. It is 12.5cm high at the front where you rest your head.

b) Are you over 1.8m (6 feet) or do you have particularly broad shoulders? If yes, then the High Profile Pillow is probably right for you. It is 15cm high at the front where you rest your head.

Q3. Do you sleep on your stomach? If so, we believe this is the worst position and we strongly recommend you try to sleep on your side (best) or back instead.

Q4. Is the pillow for a child under 12 (regardless of sleeping position)? If yes, then the Low Profile Pillow is probably the right one.

NOW AVAILABLE TO TRY & BUY AT RESSLEEP CLINICS AUSTRALIA WIDE

How long will it take to deliver my Spinaleze™ pillow?

We use a professional fulfillment centre and ship via a tracked parcel system, so it usually takes around 8 WORKING days for you to receive your pillow. If you pay by cheque or money order then we have to wait for that to clear before we can arrange shipment. We will endeavour to have your Spinaleze™ pillow to you sooner. You can, of course, always drop us an email at any time to check on the progress of your order.

THE Spinaleze PILLOWS ARE MADE TO YOUR ORDER, SO PLEASE ALLOW UP TO 8 WORKING DAYS TO RECEIVE THIS SPECIAL QUALITY PRODUCT.

How can I pay?

Online: The easiest and quickest way to pay is via the payment facility on our fully secure website. Visa and MasterCard only at this stage.

Call Centre: Please have your credit card details ready before calling. If you want to speak with someone first and purchase a pillow over the phone, call 1 300 886 345 and one of our call centre staff will help you. Most calls are answered very quickly, but if it is a particularly busy time they may take your details and call you back so you are not left on hold for too long. A far better option for you is to simply email us on info@spinaleze.com.au

Cheque/Money Order: You can send a Cheque or money order in the name of Spinaleze and mail it to: Quadrant Court, Suite 4, 197 Military Road, Neutral Bay NSW 2089 in the name of Spinaleze and we will send you a pillow as soon as it has cleared.

NOW AVAILABLE TO TRY & BUY AT RESSLEEP CLINICS AUSTRALIA WIDE

Should I wash my Spinaleze™ Pillow?

Our Australian manufacturers recommend replacing the Spinaleze pillow every 12-18 months for hygiene and support , having said that the pillow may last a lot longer, many years even.

If you sweat a lot, shed a lot of dead skin and don’t air the pillow in the shade regularly it will lead to earlier replacement

The Spinaleze pillows are meant to soften around the neck to cradle it for comfort

The Australian made Spinaleze pillows contain Ultrafresh, which is anti microbial, anti dustmite, there is no need to wash the pillow, just air it in the cool shade, you may use a damp cloth to dab on areas of the pillow.

You may wash the pillow case.

 

Will Spinaleze™ Pillows fit in a standard pillow case?

Your Spinaleze pillow will come in a hygienic Authentic Unique 100% cotton cover & and you can purchase more on our website.

The measurements of each pillow are as follows:

Low Profile: 55cm x 36cm x height 10cm (front) – 11.5cm (rear)

Medium Profile: 55cm x 36cm x height 12.5cm (front) – 14cm (rear)

High Profile: 55cm x 36cm x height 15cm (front) – 16.5cm (rear)

Where can I see and touch a Spinaleze™ Pillow?

Just check out the WHERE TO BUY section here on the website. NOW AVAILABLE TO TRY & BUY AT RESSLEEP CLINICS AUSTRALIA WIDE

Make sure to BRING YOUR OLD pillow to compare the difference!

Can I return it if I don’t like it?

1. Spinaleze is happy to exchange or refund the purchase of pillows bought on line

2. There is a 24% fee applied off the purchased item(s) bought on line to return the item(s) to our Australian manufacturers for assessment, reporting , handling fee , admin and disposal. Please understand the Spinaleze pillows are made on orders here in Australia .

3. Refunds and exchanges are available up to 30 days ONLY after date of purchase(s) bought on line.

Who should I contact with any questions not answered here?

The best is to contact us using our online form

You may also call 1 300 886 345 with your contact details and question and our representative will get back to you asap.

Refunds & Returns

1. Spinaleze is happy to exchange or refund the purchase of pillows bought on line

2. There is a 24% fee applied off the purchased item(s) bought on line to return the item(s) to our Australian manufacturers for assessment, reporting , handling fee , admin and disposal. Please understand the Spinaleze pillows are made on orders here in Australia .

3. Refunds and exchanges are available up to 30 days ONLY after date of purchase(s) bought on line.